Our Service

What is an Inquiry Investigation?

At Drage Investigations, we specialise in comprehensive inquiry investigations that focus on gathering facts, evidence, and information in an objective and impartial manner. Our inquiry investigations form the foundation for all our services, including insurance investigations, surveillance services, and anti-stalking investigations. Each investigation accumulates factual insights to address specific client needs.

Whether you're resolving a dispute, assessing a complaint, or clarifying a complex situation, our inquiry work involves:

• Conducting interviews with key individuals.

• Reviewing relevant records and documentation.

• Collecting and analysing information to support informed decision-making.

• Presenting findings in clear, unbiased reports.

Through our inquiry investigations, we provide an independent perspective, ensuring trust and credibility in every case we handle. Whether it's gathering evidence for an insurance claim, conducting surveillance, or investigating stalking, our approach ensures that each investigation is thorough and reliable, helping you make informed decisions with confidence.

Our Process

At Drage Investigations, we tailor our approach based on the complexity of your case, whether it’s a simple task or a more detailed investigation. Here’s a clear overview of what you can expect:

All inquiries begin with an email outlining your situation and what assistance you require.

To streamline the process, we recommend completing our Client Inquiry Form and attaching it to your email.

Once received, we will review the details to determine how we can assist. If our services are suitable, we will outline the next steps.

STEP 1: Initial Consultation

After reviewing your inquiry, we determine the most appropriate approach based on the complexity of the case.

Before any investigation proceeds, we provide a clear agreement or investigation plan outlining:

• The scope of the investigation.

• Estimated timeframes.

• Costs involved.

We believe in transparency and client empowerment, ensuring there are no hidden costs or unexpected fees. All fees and timeframes are presented upfront for your review and approval before work begins.

Some matters, depending on the complexity, may not require a comprehensive agreement or investigation plan.

STEP 2: Investigation Approach & Agreement

Once an agreement is in place, we proceed with the investigation, using using a structured approach tailored to the specifics of your case.

Our focus is always on gathering relevant and reliable information through ethical and professional practices, ensuring you have the facts needed to make informed decisions.

STEP 3: Conducting the Investigation

At the conclusion of the investigation, we provide a detailed report outlining our findings in a clear and unbiased manner. This report is designed to give you the facts you need to make informed decisions.

If further clarification is required, we can discuss the findings and provide additional insights.

STEP 4: Delivery of Findings

After delivering our findings, we continue to be available for follow-up should any additional questions or concerns arise. If further services are needed, we can assist with any subsequent actions or investigations related to your matter.

Our commitment is to ensure you have the support you need throughout the process.

STEP 5: Follow-Up & Ongoing Support