Frequently asked questions

What is a Private Investigator?

A private investigator (PI) is a licensed professional who gathers information and conducts investigations for individuals, businesses, or legal entities. PIs are impartial experts in research, evidence collection, and surveillance, working to uncover the facts while adhering to strict ethical standards.

Is everything discussed confidential?

Yes, all communications and shared information are handled with strict confidentiality. We comply with privacy laws and ethical standards in South Australia to protect your information.

What services do Private Investigators provide?

Private investigators offer services such as Process Serving, Surveillance, and Factual Investigations. These can assist with compensation claims, employment matters, and locating missing persons.

Can a Private Investigator help with legal matters?

Yes, our findings can support legal cases, such as compensation claims, custody disputes, and employment matters. However, we do not provide legal advice—our role is to supply evidence to assist with informed decisions.

Do Private Investigators have the same authority as the police?

No, private investigators do not have police powers. They operate within the law to gather evidence and provide insights but cannot arrest individuals or perform duties exclusive to law enforcement.

How long does an investigation take?

The duration depends on the complexity and scope of the case. We provide an estimated timeline during the initial consultation.

Do you operate across Australia?

No, Drage Investigations operates exclusively within South Australia, ensuring compliance with local laws and regulations.

What are the costs involved in hiring a Private Investigator?

Costs vary based on the type and complexity of the investigation. We offer detailed cost estimates during the case assessment phase to ensure transparency.

Is hiring a Private Investigator only for suspicious spouses or dramatic cases?

No, private investigators handle a wide range of cases, from business and legal matters to personal concerns. We tailor our services to meet diverse needs beyond domestic issues.

Do Private Investigators use illegal methods to obtain information?

No, private investigators adhere to strict legal and ethical guidelines. All evidence must be obtained lawfully to be admissible in court and protect professional integrity.